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Searching for a new business computer support company for your Peoria, IL company? Have you thoroughly reviewed all your options and taken the time to under how most business computer services company bill you for their services. Read on to learn more about the true costs of outsourcing your business computer support to a local company in Peoria.
Technology services can be quite expensive, especially if you’re paying a premium to quickly fix something that is broken. In the heat of the moment, you may be willing to pay much more than you normally would simply to get your operations back online. One of the key benefits of business computer services in Peoria is that you’re able to apply a standard budget for your technology costs throughout the year. This keeps you from a nasty surprise when things inevitably go wrong.
Instead, you simply contact your business computer support company and know that you are getting the support that you need. While this sounds like an ideal situation, it might be frightening to think how much this high level of service might be throughout the year. The good news is that business computer support may less expensive than you expect. Here is a breakdown of what you can expect to pay for these services.
While each business is unique, there are certain business technology services that the majority of businesses need to maintain operational efficiency. As your business grows, technology upkeep tends to fall by the wayside as you focus on your core growth activities. This can leave your business vulnerable to viruses, malware, and other cybercrime activities. Managed IT services organizations allow you to outsource some of the more common technology activities, such as:
All of these activities are vital for a growing business. They are also all-too-easy to let slip as your technology team becomes stretched too thin.
In general, there are three different models for business computer services & support: a cost per incident, a cost per user, a cost per device or a flat rate that could be paid monthly, quarterly or annually. Selecting an option may depend on a variety of factors such as the cycle of your business and the growth or contraction of your workforce. Some organizations are more device-heavy, so your service provider may utilize that pricing model to ensure that you have adequate coverage for your business needs.
Per Incident Costs
If you have an adequate technology support team on staff but simply have a one-time need for support, per-incident pricing may be the best option for your business. You may also hear this referred to as “break-fix” pricing. Standard computer repair shops are the ones most likely to utilize this model, which can get expensive if you have multiple requests in a short period of time.
Per Device Costs
Depending on the level of service needed for various devices, a per device model may work well for your organization. This is best for companies with an average of only 1-2 devices per user and can run anywhere from $5 – $100 per unit, per month. Each laptop, desktop, mobile device, computer or printer will be charged separately in this model.
Per User Costs
With a per-user model, you’re generally receiving a higher level of support than with the previous options. A per-user pricing model is ideal for organizations that are very device-heavy. When each user of business computer services in Peoria, IL needs support — you can be confident that their needs are covered. Not only that, but per-user models often include additional proactive services that are aimed at identifying problems and providing resolution before something goes wrong. The higher level of support does have a higher price tag attached: anywhere from $100 – $200 per user for a comprehensive, full-service model.
Business computer support takes the burden of day-to-day computer operations and makes them run seamlessly. It’s difficult to put a price tag on the peace of mind knowing that your business is fully protected from cybercriminals.