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Building an effective IT infrastructure for your business isn’t as easy as you might think it is. If you try to set up your own IT solutions, you may not get the outcomes you need. When this happens, you’ll waste time, money and won’t realize the gains that you need from your IT investments.
There are 4 business-building essentials that you should consider:
IT productivity is the relationship between your business’s technology, efficiency and return on investment. Information technology plays an important role when it comes to increasing productivity. But the key is to use the right technology. IT’s a reflection on the growth and economic success of your organization.
The main role of information technology is to maximize productivity in your workforce. If you want to save money while increasing your effectiveness, professionally designed IT solutions can help. The right hardware and software allow your employees to communicate and collaborate more efficiently. It enables them to work offsite and access the solutions they use in the office. The result is an increase in productivity while maintaining high levels of customer satisfaction.
A CIO is generally responsible for this. If you don’t have one, don’t go it alone. A qualified services company with certified professionals can provide the virtual CIO (vCIO) services you need. They will assess your business needs and design an IT roadmap that aligns with your business goals and budget so you’ll get the productivity you require.
IT reliability is hardware, software and a network that performs consistently. It’s long been considered one of three attributes that must be considered when making, buying, or using a computer product or component. Reliability, availability, and serviceability (RAS) are essential when designing an IT system. Without it, your productivity will suffer. (And probably your revenue as well.)
Tracking reliability will tell you if an application needs to be tuned or if more hardware or software must be provisioned. A 24/7 Remote Management and Monitoring (RMM) service from an IT provider will help you avoid interruptions and downtime from poor performance of applications that can have a negative impact on your revenue, brand and customer loyalty.
IT reliability is essential to business success. Information technology must function at peak performance in terms of response times, workloads across multiple solutions and user experience. To do this requires a reliability platform with a dashboard to detect abnormalities, malicious users, locate any damage that’s done, and that provides the information you need to fix it.
Information security threats are always a concern. Malware that steals your data, and ransomware that locks up your computers, can be devastating to any-sized business.
Traditional, off-the-shelf information security tools are no longer enough. To effectively protect your valuable IT assets requires innovative and modern approaches that only a certified IT professional company can provide.
Gone are the days where you could simply install conventional antivirus and let it do the work. Traditional firewalls aren’t enough either. The new next-generation firewalls and network segmentation provide granular control to protect critical systems. And, as we mentioned above, RMM and 24/7 monitoring and elimination of threats are required.
For cybersecurity today you need endpoint security solutions that combine managed antivirus with hosted firewalls, intrusion detection systems, and other technologies to provide a comprehensive, multilayered protection.
And in some situations, businesses need a Security Operations Center where logging and human intervention is required. Unless you have a team of IT professionals that you employ, you’ll need the services of an outsourced IT provider for all of this.
4. Return On Investment (ROI)
The tricky thing about information technology is that there’s no “one-size-fits-all” way to measure ROI benefits. Small businesses usually have much different service arrangements compared to medium or larger-sized companies. However, when it comes to determining ROI, cost efficiency and positive cash flow are benefits that everyone wants.
The ways an IT service company can help increase ROI for your organization are countless. It all depends on how your agreement is constructed and the extent of services you require. However, despite the type of business you run, or the size of your operations, the right IT services should always have a positive impact on your bottom line.
We have several clients that have built really impressive Excel workbooks to handle pretty complex project management or time tracking systems – and they work well. However, they often discover that these systems are limiting, and come to us for more mobile-friendly IT solutions or the file sharing access they need.
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